Testimonials

Here's What Our Customers Have To Say...

  • I have had many experiences involving Republic State Mortgage over the years.  During the application process the terms are explicitly stated and all questions are answered before they let you leave, that way you are well informed about all the terms of your loan.  At that point, it is your choice to agree or not agree and simply walk away.  Not only do they communicate during the application process and closings, they actually let me know when rates are getting to a point that it would benefit to refinance on a certain loan.  There is something to be said for the great personal service you receive when closing through Republic State.  I highly recommend them to anyone looking for a great loan and great service.

     

  • My husband and I worked very hard to be able to buy our home and Republic State Mortgage, especially Dan Grimes, was with us through every step and milestone.  We started with building good credit and ended with the purchase of our family's dream home.  We couldn't have asked for better service throughout this stressful process, every question we had was answered promptly.  Each step of the home buying process we never felt alone, we always knew Republic State was on our side.  We are grateful for every one of the team members that helped us purchase our new home.

     

  • My husband and I worked very hard to be able to buy our home and Republic State Mortgage, especially Dan Grimes, was with us through every step and milestone.  We started with building good credit and ended with the purchase of our family's dream home.  We couldn't have asked for better service throughout this stressful process, every question we had was answered promptly.  Each step of the home buying process we never felt alone, we always knew Republic State was on our side.  We are grateful for every one of the team members that helped us purchase our new home.

     

  • My husband and I worked very hard to be able to buy our home and Republic State Mortgage, especially Dan Grimes, was with us through every step and milestone.  We started with building good credit and ended with the purchase of our family's dream home.  We couldn't have asked for better service throughout this stressful process, every question we had was answered promptly.  Each step of the home buying process we never felt alone, we always knew Republic State was on our side.  We are grateful for every one of the team members that helped us purchase our new home.

     

  • Kai and his team did an excellent job walking me thru it and keeping us on schedule throughout the process. Everything ended up as promised and on schedule.

  • Kai was extremely helpful guiding us through the home buying process. He was very knowledgeable, kept us on track, and worked through various issues when builder delays came into play. Overall, excellent job and highly recommend.

  • Kai is the most responsive person, from any industry, that I've ever dealt with. He typically responds to emails within 30 min, but most of the time, it's within 5 min. He answered any question I had even if it wasn't necessarily related to my mortgage. Kai Bike is one of the best!

  • Kai and the staff at Republic State Mortgage Co. were wonderful. From the very beginning they were kind, responsive, and very attentive. Kai made sure we understood the whole process and took the time to thoroughly explain everything and answer any questions we had. The whole team at Republic State Mortgage Co. made the tedious, scary, and long process of financing a house much easier!!

  • The experience with Kai as simple as can be in today's documentation driven environment. Kai communicated early the documents we would need to provide to secure our mortgage.

  • Kai, and the entire team at Republic State Mortgage, are fantastic people to work with. There are plenty of places online to search for low rates and get bombarded with offers, but if you are looking to work with a company that provides personalized service suited to your specific needs (and those same low rates by the way), there is no better way to go that RSMC. Not only was I more than satisfied with the service, but all I heard about at my closing was how proactive Kai was throughout the process. And that was coming from the title company and the realtor! No one has more interactions with lenders than they do and they couldn't say enough good things. Thank you Kai and team for making this a very painless process!

  • Kai did an excellent job making the buying process as easy as it could be for me. He kept me up to date on what he needed from me, and was there when I needed help. I would absolutely use Kai and the team at Republic again.

  • Kai and his team at Republic State Mortgage truly work hard and fast to make your homeowner dreams come true, especially in comparison to a large national bank. I would strongly recommend using Kai Bike. I received honest feedback and Kai managed my expectations correctly from the start to ultimately closing on my first home.

  • Kai is so wonderful and easy to work with. He is extremely knowledgeable, gave us excellent advice and guidance and is so patient. This was the second loan that he assisted us with and we would recommend him to anyone!

  • After hearing numerous stories about the stress of home buying and the loan approval process, I will filled with doubt and questions, but Kai was nothing but supportive, reassuring, and helpful throughout the process. He was always available to answer all of my many questions - even responding on weekends. Kai explained every step of the process in detail and made this closing an easy and enjoyable experience. I can't thank Kai and his team enough for everything they did to get me into an amazing first home!

  • Kai Bike did a wonderful job with our mortgage. He always responded quickly to any questions I had and his follow through on the process was exceptional. I will most assuredly use Kai for any future mortgage. PS This is the first time I had the lender present at the closing, very impressive.

  • Kai Bike guided me through the entire process will little stress on me. I fully expected an ordeal but was pleasantly surprised with the outcome. I will be recommending Kai and Republic State Mortgage to everyone I know.

  • Kai communicated to us from day one what materials were going to be necessary. He walked us through each step and was available almost anytime we needed to reach out. We were able to walk into signing day with confidence and understanding of what was to come.

  • Extremely professional, courteous and patient. As an expat purchasing a first home in the USA, the process and requirements were more onerous, but Kai and his team made the entire process painless. I would certainly recommend Kai to family and friends. Kai, thank you for your help in making our new home a reality.

  • After going through this tedious process before of obtaining a mortgage in New York City, I was amazed at how effortless it was with Kai and his team. He was incredibly informative and responsive every step of the way and he worked tirelessly to get my mortgage obtained within a very short timeframe. I could not recommend Kai and his team at Republic State Mortgage enough.

  • I'm a first time home buyer. I've heard over and over how complicated the process can be. Kai did a wonderful job of walking my wife and I through everything, making it all easy to understand. And he was patient as we asked a plethora of questions. I couldn't be happier.

  • I have been told by several people that they will "do whatever it takes to earn my business". Kai meant it. Kai took the time to answer all of our questions. He earned our business and our gratitude. Kai was a pleasure to work with. My husband and I were in a situation where we needed to find a new home immediately. Kai worked on Labor Day to get us the documents we needed to put an offer on our dream house. In fact, throughout the entire home-purchasing process, Kai went above and beyond for us. He answered our calls--even when they were late in the evening or on the weekend--and our questions. He truly has a gift for explaining difficult concepts to people who don't know much about them. He made the home buying experience much easier and more pleasant than we had ever imagined. We will certainly recommend Kai to all of our friends and acquaintances.

  • This is the second time my husband and I have selected Kai Bike to work with us to secure a home mortgage. We were impressed with his professional, timely, and encouraging strategies to educate us about the process for gathering all the necessary financial data to submit for his purposes. At each step, Kai effectively communicated with us, whether it is a need for further information or a confirmation of documents received. We will continue to highly recommend Kai to our family and friends wanting to work with a highly skilled professional in the financial field.

  • Thank you for doing such a great job for us. We have used you for previous transaction and we will definitely use you in the future not to mention referring any friends and family to you.  Thank You

  • This has been a long and complicated process for me but everything went like clockwork and much of that is thanks to you.  Thank you.

  • Thank you so much for everything you did to make our home buying process so easy and stress free.  You have been so great in walking us through every step of the process and we really appreciate having you on our team.  We would recommend you to any of our friends buying a house and hope to work with you again in the future.

  • Many thanks for the efforts you went through to get the loan closed for us.  Thank You.

  • Thank you for all your help in getting us smoothly through the mortgage process.

  • We can’t thank you enough for all of your help and guidance throughout this process.  We especially appreciate your time after-hours and on Labor Day.  We wouldn’t have been able to make an offer without all of your help.  So, thank you very much for everything! Kai, you have the invaluable talent of being able to explain really complex concepts.  Coupled with your willingness to go the extra mile, we have not only learned a ton but were able to by this home.  We could not have done it without you.

  • Thank you for all your hard work, support and attention with the loan to purchase our new home.  We certainly enjoyed working with you and the ease of the deal.  Thank you.

  • Thank you so much for making our new transition to the new house very easy.  We appreciate it.

  •  I wanted to send a note and express our warmest thanks for your help in securing our new loan for the Brinkman house.  Your guidance and expertise made the process easy! We would highly recommend you to any of our friends and family.  Your assistance has been invaluable!

  • Thank you for walking me through this process.  You made it an easy, informative process.  Thank You.

  • I can’t thank you enough.  Thank you so much for your work/help with my loan for my house.  Your prompt responses and direct responses to all my questions were so appreciated.  Also, thank you for going out of your way to help us capture all of the money the seller contributed to the transaction.  You were such a pleasure to work with and I have already recommended you to my friends looking to buy homes.  I really appreciate what you did for me.  You really do enjoy your job and you are so good at it.  Thank You.

  • Thank you very much for all of your help with our home purchase! We greatly appreciate it and thank you for your patience and understanding through it all.  Please also pass on our deepest gratitude to your processor for keeping us moving forward and helping us so much.  We really appreciate the hard work and we are so excited for our new house.

  • Ron was incredible to work with.  This was our first experience buying a house and getting a loan, and I wouldn't want to go through it with anyone else.  Ron was constantly on top of everything that needed to be done and worked meetings around our schedule.  The entire process was easy and he explained everything to us step by step along the way.  He goes above and beyond (he even got us a sweet house warming gift).  We can't recommend Ron and Republic State enough.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Will you recommend us to family members or friends? Yes.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Please provide us with a testimonial of your overall experience: Sadaf and Robert were helpful and patient throughout the process. They were responsive to email and took the time to explain aspects of the loan we did not understand, which was important to us as first time home buyers. Sadaf contacted me after the offer was made to ask some important questions about the amounts we committed to pay at closing. I was very impressed with their expertise, integrity and responsiveness. Will you recommend us to family members or friends? Yes

  • Sadaf and Robert were great to work with. Very professional and it all happened quickly and just like we were told, no surprises here, we will recommend them to others looking to refinance or purchase a home. Great experience!

  • Sadaf and Robert were a pleasure to work with throughout the whole process. With this being our first home purchase we had a lot of questions that were answered by both. Sadaf was patient and knowledgeable on aspects of the home buying process. I would definitely recommend Sadaf to friends and family looking to secure a mortgage or refinance.

  • I was totally impressed with Sadaf, Robert and the whole staff. They were very professional, very considerate of issues that came up in my life during the process and worked very hard to make sure I got everything I needed to my advantage. I'm so happy to have worked with this company and will definitely recommend them to others. I very, very happy with the outcome. Thanks to Sadaf and the whole staff that worked on my loan. So happy they were my builder's company

  • Star Rating Response: 5 How likely to Recommend: 10 Testimonial: Sadaf was wonderful to work with! She kept me and my client informed on every step of the loan process. She also did all she could to ensure we closed on time.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Was there anything we could have done to improve the overall experience for you? She was really smart at what she is done. Will you recommend us to family members or friends? Yes.

  • 4 Star Rating - Overall a great experience. Sadaf and Robert really know the business well and were readily prepared to quickly answer all my questions. Would recommend to others!

  • My loan officer and her assistant are great at keeping the client and the realtor informed on what's going on in the transaction.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Would you mind providing a client testimonial about your overall experience? Sudaf is a great loan officer. She was very thorough in explaining the process and was very appreciative of my questions. Even when she wasn't supposed to be working, she was able to find the time to reach out regarding the next steps and keep me informed. I would recommend Sadaf to anyone that happens to be looking for a mortgage lender. Will you recommend us to family members or friends? Yes.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Was there anything we could have done to improve the overall experience for you? You did a great job . Thanks !. Will you recommend us to family members or friends? Yes.

  • How would you rate the level of service you received from us? Answer: Excellent Please rate how well our Communication and Responsiveness met your expectations overall: Answer: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Answer: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Answer: Everything was great, no issues at all. Will you recommend us to family members or friends? Answer: Yes

    I am extremely satisfied with my experience and will definitely recommend people...

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Was there anything we could have done to improve the overall experience for you? Nothing. Please provide us with a testimonial of your overall experience: Great loan officer, everything was explained in full detail. I was informed about the status of my every step of the way. Will you recommend us to family members or friends? Yes.

  • 5 star Rating

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Please provide us with a testimonial of your overall experience: With this being my first time buying s house the helped me out tremendously. Will you recommend us to family members or friends? Yes.

  • Our overall experience was great, sadaf and Robert made everything easy for us and helped us with everything making our dreams come true by helping get our house approval!

  • I was a little skeptical about the process but Sadaf and her staff kept reassuring me that everything was in order and okay. They provided additional support that you most likely will not get at other mortgage companies. They were very personable and understanding. Sadaf took many moments out of her day to breakdown and explain everything to me.

  • How would you rate the level of service you received from us? Excellent. Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded. Please rate how well our Closing Time met your expectations overall: Greatly Exceeded. Please provide us with a testimonial of your overall experience: I met Sadaf's at her house buying class (Which everyone should take) and just going in for a consultation, we were pre-approved and had a house in a little over a month. She even suggested a real (Candy Chowdery) Who was also amazing! And i would also like to say how wonderful Sadaf's assistant (Robert Parker) was! Thank you all for everything!

  • Hi Tracy,?

    I just wanted to send you a quick note to thank you for the great service you provided.   From the beginning I felt like I was in good hands with the quality of support I received from you.

    ?Everything went smoothly and you and your team were great to work with. My husband and I really appreciate how you turned around our application so quickly and that you made it so easy for us.  It was a pleasure to work with you!?

    Your employer needs to very proud to have an employee like you. You always return calls  or emails at an appropriate time frame. I really don't understand how you did it working with so many people.?

  • Ron Layman is to be commended on the efficient and timely manner in transitioning us from prospective home buyer to homeowner.  His professionalism and expertise, along with his candor and self confidence, is to be admired.  The presentation of principles and lending policies exhibited transparency and such transparency encourages trust, a key component in any business transaction.

    All paperwork, and there appeared to be mounds of it, was reviewed, explained, and my endless questions answered either in person, by phone, or e-mail no matter the time.  There were no hidden costs and no costly delays.  Ron worked tirelessly and was meticulous with every piece of paperwork to help us procure our home.  He made sure we knew what to expect every step of the way.

    Would I recommend Ron Layman to another prospective home buyer? Yes.  Why?  He knows what he's doing.

    Thanks Ron and Republic State Mortgage.

  • Just wanted to let you know how much we appreciate your help during the process from the beginning until closing.  We are really excited, especially our son who finally could have his own room.  Impression's home that offer best of the best quality and model bring us to Melissa from McKinney.  We appreciate the fast and quick responses and been pleasure dealing with you.  If we have friends who want to move to Melissa, we gladly recommend your services.  Thank you again from the bottom our heart.

  • Thank you so much for all your help.  I am very appreciative of everything you have done and will definitely refer you.

  • I have worked with Ron and the staff at Republic State Mortgage for years. The service he has provided to my clients is unmatched by any other and I can refer Ron and his office to my buyers having 100% confidence they will be happy and educated with the mortgage process from start to finish. As a realtor, I couldn't ask for a more dedicated and hardworking professional. Ron is a believer in communication which is an absolute must in this industry. I contribute part of my continued success with my clients to his commitment to consistently provide the best of the best!

  • I have worked with Republic State Mortgage as a client and also as a business partner and I have always had a great experience. Ron Layman is THE BEST loan officer I have ever worked with. He's always available to answer my questions, he keeps me in the loop on what is going on with my loan or my client's loans, and he is so organized and on top of everything. It's a smooth process for everyone involved when Ron is working on the loan! I would recommend Ron and RSM to everyone I know looking to secure a mortgage for their new home or refi their existing mortgage! Call them today - you won't be disappointed!?

  • I want to personally thank you for providing excellent service during this funding process.  This was my first experience of conducting such financial matters on a web-site, whereas each of you made it easy for me.

    Your professionalism exhibited in the manner in which you "followed up" on specific topics with me, is greatly appreciated.

    Again, thank you, and have a blessed week-end.

  • Robin is very knowledgeable and always available & willing to help.  Will go the extra mile with our best interest as her number one concern.

  • Thanks so much for taking care of our client, your customer service is beyond compare!  It was good to see you at closing.

  • Thank you so much for all your help with our mortgage and all that goes with a major move.  We really appreciate your immediate guidance and hope we can help you in any way possible.

  • Thank you...We deeply appreciate the tireless effort and energy you showed.

  • It was great working with you!  You are so smooth and calm and made everyone feel comfortable!

  • Robin was taking care of the mortgage on a new house that we were buying.  About a week before closing the bank that we were working with backed out of the mortgage.  Robin went to work and found another bank to take the mortgage (with the same terms) in about 3 days.  This was a relocation and took lots of work on Robin's part.  She was extremely helpful throughout the process.

  • Robin arranged for our Jumbo loan back in 2010 and also helped us with 2 subsequent refinances in 2012 and 2013.  Thanks to her we now have a 15 year mortgage with a payment only 5% more than the 30 year mortgage.  Her quotes were the best by a wide margin.

  • We worked with Ron throughout the entire home buying process and couldn't have been more pleased.  He was extremely organized, easy to contact and was able to answer all questions that we had along the way.  He went above and beyond in many ways to ensure all details were taken care of on both the buying and selling end.  We always knew that he would give us an up front/honest answer.  Thank you for working with us!

  • Ron Layman is incredibly easy to work with and I would definitely recommend him.  He is straigh-forward about the process of obtaining a mortgage, is knowledgeable about the industry and is always responsive to questions or issues during the process of obtaining a mortgage.  He kept us informed about different mortgage scenarios and I always felt like he was working to make sure we got the best deal.

  • Russ has been helping me, my family and friends with loans for years.  He is always beyond helpful and will do everything in his power to make the process as smooth as possible.  He is seriously the very best!

  • This was my first home purchase and my husband's second - Russ made it incredible easy, answered all of our questions and kept us informed each and every day.  He provided exceptional service and we could not have been happier working with him.

  • Russ was a really great guy to work with.  He was extremely responsive to any questions we had and worked very hard to find us the best rates available.  We wanted a mortgage that would provide an easy way to get under "jumbo" status once we sell our current home.  Russ found an innovative way to do this that should save us money.  A real pleasure to work with!

  • Russ Rockwell has been a wonderful resource and highly skilled advisor.  We have financed three homes through him and his company over the past 15 years.  I will gladly call on him again.

  • When we were ready to buy our next home we looked Russ up since we enjoyed working with him so much 10 years ago.  Russ worked diligently with us.  We have already recommended him to others.

  • Russ was very kind and communicated with us at every step of the way.  We were happy to work with him and will recommend his services to others.

  • I would recomment Russ to anyone.  He goes the extra mile to make sure the job is done right.

  • I cannot priase the service that Russ Tockwell gave us highly enough.  He was extremely responsive to every question we asked.  He inspired extreme confidence that he had everything covered and that made the whole process very easy.  We will look nowhere else for future mortgage help.  He was recommended to us and we will recommend his services to anyone who asks.

  • Russ has always been above and beyone.  He is always on call and extremely quick to provide answers for my clients needs.  He is knowledgeable, courteous and determined.

  • Great professional from start to finish and even after we closed.  Best part of the home buying experience.

  • Russ is an excellent Mortgage Loan professional.  During our loan application he was very attentive and available (even on the weekend-when we found our dream home) and explained everything in great detail.  IF we ever do need to obtain another home...we will definitely seek Russ again.  Thank you Russ for everything you did for us!!!

  • Everything was extremely professional, transparent and efficient.  There was always a good communication and more important clear explanation of every step.  Russ really understood and took care of our time constraint to get the deal done.

  • I heard about Chad through my realtor, she recommended him to me and I am glad she did!  From start to finish the refinance process went smoothly and quickly.  Chad kept me informed on the progress and he is amazing.  I definitely recommend Chad Hays.  He was professional and courteous and I plan on using him again if we need anything in the future.

  • We had a great experience working with Chad and his people.  Some issues came up, they all worked with us to achieve our goal of owning out own home.  Lots of patience was given to us, thank you all.  I will and have told all who are looking to buy or refi a mortgage to go see Chad at Republic Mortgage.  Enjoying our new home.  : )

  • We were told specifically what paperwork was needed.  If we didn't know where to go get the paperwork, they were able to tell us where we should go to get it!  We were able to walk in and all the paperwork was explained to where we could understand it.  It was a very pleasant experience!

  • Chad and the team at Republic State make you feel like you are their most important client.  The personal touch and around the clock availability made our first home buying experience a good one.  Highly recommended.

  • Chad Hays was very helpful and knowledgeable about the refinance process.  This was the first time I had ever refinanced and his knowledge was very helpful.

  • I wanted to let you know of how impressed I was with Republic State Mortgage loan officer Ron Layman, as we closed on a deal on December 20, 2013 in remarkable time and fashion.  While this is highly unusual, Ron had a green light to close our deal in only 13 days from time of our accepted contract. My buyers were ecstatic to the point of tears. With the seller’s agreement we were able to close the deal 10 days ahead of schedule and just in time for their first Christmas in their new house. Sensing the needs of the buyers, Ron had no problem meeting them on a Saturday afternoon to work out the many details of their loan and even took time to correspond while out of town as his father (unbeknownst to me) underwent emergency surgery. He rarely missed a call or text over those few weeks and when I or my buyers did leave a message, he returned it immediately. Ron was faithful to us, experienced, entirely thorough and bottom line, a good guy to deal with. He didn’t miss a thing... all the way to the closing table.  

  • After my first denial, I did not believe that this could happen, especially in the mere two weeks it took to actually close the deal! I still find it hard to believe there is a team of people this dedicated to seeing the American dream come true for others. Thank you for everything!

  • Thank you Republic State Mortgage Co. for always being there to answer all my home refinance and mortgage questions! You guys rock!

  • I don't know how to adequately express our gratitude for all the assistance and time you invested in my wife and I in the funding process for our new home. We were able to close earlier than expected which saved several days of hotel fees. Thank you so very much for all your efforts and attention during the entire process; you will always have my sincere gratitude and thanks.

  • Thank you for the great work you did on behalf of me and my wife. This is the fourth loan process I have been through in my life and this was by far the smoothest. I will definitely recommend you to other friends who are seeking home mortgages. We are totally impressed.

  • Dana Back Pack has been an outstanding financial adviser throughout the process of buying a house. Dana made it possible for me to buy a home and worked diligently to make my dream of owning a home come true. I would trust Dana with helping any friends or family that I have that would want to buy a home.

  • I LOVE my new home and the kids are so excited to move in and have our own space and begin our new life. You have made a very difficult time in my life a little easier and you have been instrumental in making my dream of owning this beautiful home a reality.

  • I was always aware of what was needed from me and how the process was going. I never felt out of the loop during the process and I was quickly notified of any changes. Thank you!